FAQ

Are LoveMyStems better than using gauged wire or bamboo sticks to mount my wood or paper flowers?

The answer is YES, hands down! LoveMyStems is a GAME CHANGER whether you are a craft enthusiast, a floral artist business owner or a bride-to-be designing your own flowers for your wedding. Our stems allow you to mount your flowers securely and have a finished, clean and professional look in seconds whether you are stemming one flower, several or a full bouquet.

We said GAME CHANGER because you no longer have to struggle and fight with raw skinny wires or stiff bamboo sticks. LoveMyStems will save you time in the creation of your masterpieces … and as we all know … time is money.

Your struggle is now over with having to figure out a way to finish off your handle. No more sticky dyed bouquet grass needed, finding or buying twigs, cutting up the bottom of brooms, or having to save your toilet paper rolls trying to get that perfect handle. The struggle was real.

LoveMyStems are flexible but strong and give you that finished, clean and professional look. Our stems are easy to hold while you create your masterpiece. Just stem your flowers, arrange them, and then tie them off with ribbon, raffia, burlap, lace, etc. and your done. Whalla! Presto! Finished!

How do I mount my paper or wood flower to the stems?

Just place a dab of hot glue on the wired tip of the stems or the underneath side of your flower, and gently insert the wire into the bottom of your flower. Allow the glue to dry. It’s that easy. If you are using smaller flowers [1″ – 1 1/2″] , it may be necessary to snip a bit of the top wire off so they do not go through the top of your flower. This can be easily completed with a simple pair of wire cutters.

What are LoveMyStems made of?

They are made of a durable but pliable composite with a sturdy center wire and are made to look similar to a real stem. We have engineered and designed LoveMyStems to work with sola wood, paper and fabric flowers.

The leaves on our stems, and our bud leaf sets are made of silk which gives them a soft and very natural look. Our bud leaves also help you hide the underneath side of your flower giving it a cleaner and more natural look whether single stemmed or in a bouquet.

My leaves got a little bent in shipping. How do I fix this?

As we do everything we can to be careful when packing your order, occasionally a leaf may get bent in the shipping process. The leaves are made of silk, so to straighten out a leaf, all you need to do is rub it gently between your fingers to straighten it out. The warmth of your body temperatures in your fingers will do the trick.

Also, because our bud leaves are made of silk, they may show little frays after shipping. These are not defects. They are easily fixable by simply clipping them off with a pair of scissors.

How quick do you ship?

Our turn around time from receipt of your order to shipping, is currently 2-3 business days.

What is your cancellation/return/refund policy?

CANCELLATIONS: Once an order with LoveMyStems has been placed, you are unable to cancel your order. Please check your order very carefully before hitting the submit button to make sure everything is correct and just the way you want it.

RETURNS: We want you to be thrilled with your order from LoveMyStems and be so happy with your purchase that you will want to help us spread the word by telling all of your crafting friends how wonderful they are! If for any reason you are not 100% satisfied with your purchase, you can return your order. You will be responsible for any return shipping costs. If you are wishing to return any product ordered, please contact us on our Contact page so we can do everything in our power to make it right for you. If we are unable to make things right for you, our Customer Service team after speaking with you, will send you written instructions via email on how to return your order.

LoveMyStems quality assurance department makes every effort to send you only the finest stems. If for some reason, your order is damaged in the shipping process, we will replace and ship the items that sustained damage, at no cost to you.

REFUNDS: If you return your order where no damage has occurred, the remaining balance of your order minus shipping will be refunded to you within 5-7 business days.